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Privacy Policy – New Hope Foundation

At New Hope Foundation, we value your privacy and are committed to protecting the personal information of all donors, volunteers, beneficiaries, and visitors to our website. This Privacy Policy explains how we collect, use, store, and safeguard your information

1. Information We Collect

We may collect the following types of data:

  • Personal information: name, email address, phone number, mailing address.

  • Financial information: donation/payment details (processed securely through external platforms such as PayPal, Stripe, or Wix Payments).

  • Browsing data: IP address, browser type, pages visited, and time spent on the site.

  • Volunteer/beneficiary information: when applicable, to manage participation in our programs

 

2. How We Use Information

The information we collect is used to:

  • Process donations and issue receipts.

  • Send updates about our projects, impact reports, and campaigns (if consent is provided).

  • Ensure financial security and compliance with legal requirements.

  • Improve the website and services we provide.

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3. Information Sharing

  • We never sell or rent personal data.

  • Information may only be shared with:

    • Secure payment platforms (e.g., PayPal, Stripe, Wix Payments) to process donations.

    • Legal authorities, when required by law.

    • Trusted partners, strictly to support the management and delivery of our humanitarian programs.

4. Data Security

  • We use SSL encryption on our website to protect all transactions.

  • Financial data is processed directly by payment providers and is not stored on our servers.

  • We implement technical and organizational measures to prevent unauthorized access, loss, or misuse of data.

 

5. Cookies

Our website may use cookies to enhance user experience, personalize content, and analyze traffic.
You can adjust your browser settings to refuse cookies, but some features of the website may not function properly.

 

6. User Rights

In line with international data protection standards, you have the right to:

  • Access, update, or correct your personal information.

  • Request deletion of your data from our records.

  • Withdraw consent to receive marketing communications.

 

7. Data Retention

  • Personal data is retained only as long as necessary to fulfill the purposes described in this Policy.

  • Financial information related to donations is retained for the period required by tax and accounting regulations.

 

8. Contact Us

If you have any questions or requests regarding your data, please contact us:

 Email: privacy@newhopefoundation.org
Address: New Hope Foundation, Toronto, ON, Canada

 

9. Policy Updates

New Hope Foundation reserves the right to update this Privacy Policy periodically. Updates will be posted on this page, and the revision date will be indicated below.

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